As I look back on 2012, I wanted to highlight those things that made a difference in my business and share them with you. Best wishes for 2013! -Ursula ———————————————————————————————————————————————————————————— Larry Galler Weekly e-newsletter arriving on Sunday morning. Solid information and practical suggestions about increasing sales, marketing, dealing with customers and employees that even small [...]

In one of my last posts, I talked about how much content is out there and how much of it isn’t meaningful.  I advocated for fewer words, more meaning. For many of us, I think the lack of meaning in our content stems from the fact that we don’t know what our audience really wants [...]